Banquet Manager

Compensation: $65,000 to $75,000 per year

Responsibilities

• Supervise banquet set-up staff in the setup, breakdown, and service of all meeting rooms to meet the hotel’s high standards of quality.
• Schedule, train, empower, coach, and counsel banquet employees; resolve problems and recommend discipline as appropriate.
• Supervise food and beverage preparation and service to ensure compliance with Banquet Event Orders, catering procedures, and optimal service quality.
• Meet with customers to review Banquet Event Orders, address changes, issues, or problems, and ensure delivery of a quality product.
• Monitor and control the maintenance and sanitation of banquet areas and equipment to protect assets and ensure quality service.
• Provide weekly linen inventory needs to the housekeeping department.
• Adhere to all company policies, safety, and security procedures, including fire prevention and emergency protocols.
• Utilize protective equipment, report unsafe conditions, accidents, injuries, or property damage to supervisors, and maintain a safe work environment.
• Assist other banquet personnel as needed and perform related duties as requested by supervisors.

Requirements

• Minimum of a high school education or equivalent.
• One full year of employment in a banquet or supervisory position.
• Working knowledge of hotel banquet/catering food and beverage services.
• Strong communication skills to interact with hotel management and guests.
• Current Food Handler Card.
• Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
• Knowledge of appropriate table settings, service ware, and various types of meeting room equipment and setups (e.g., round tables, schoolroom setups).
• Ability to understand verbal English sufficient to respond to supervisor and guest requests.

Physical Demands

• Ability to lift and move tables, chairs, and podiums weighing up to 80 lbs. in crowded spaces.
• Considerable physical activity on a continuous basis, including room setups and breakdowns.
• Ability to grasp, lift, carry, or move goods on a hand cart/truck weighing up to 100 lbs.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing, and smiling.