Banquet Manager $60,000-$65,000 - Marriott Crabtree, Raleigh, NC

Responsibilities

• Provide exceptional guest service to all customers.
• Leads the team with motivation and direction and assures that all standards of quality are in place.
• Greet guests and be responsible for accommodating all guests’ needs at the attendance of an event.
• Participate in good communication with guests with questions regarding the menu.
• Deliver food and beverages from staging areas to guests as needed to assist the team.
• Can train others on serving plated, and reception style meal services (training provided).
• Anticipate guest’s needs and monitor the guests’ dining experience to ensure satisfaction with food and service.
• Respond promptly and courteously to any requests.
• Oversee Setup, execution, and clean-up for an event.
• Performs side work to prepare for upcoming events.
• Assures all service areas are always kept clean and safe.

Requirements

To succeed in this role, candidates should have:

• A passion for serving others.
• Experience in a similar role, preferably in a banquet or event management setting.
• Strong interpersonal and communication skills.
• Ability to manage multiple tasks and prioritize responsibilities effectively.
• Knowledge of food service operations and safety protocols.
• Ability to work independently and as part of a team.

Qualifications

The ideal candidate will possess:

• A high school diploma or equivalent.
• At least 2 years of relevant experience in a hospitality or related field.
• Valid driver’s license and reliable transportation.
• Ability to lift up to 50 pounds.

Skills

• Excellent customer service skills.
• Strong organizational and time management skills.
• Proficient in Microsoft Office Suite.
• Ability to work flexible hours including evenings and weekends.

Benefits

• Competitive wages starting at $60,000 - $65,000.
• Comprehensive benefit package including medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
• Performance-based bonus opportunity.

Pay

$60,000 - $65,000

Schedule

Flexible schedule to accommodate events and shifts.

Why Concord?

We are committed to providing a great work environment where you are valued and our Associate First policy is a way of life. We offer a culture based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We strive to hire the BEST associates in the market and provide training & development and career advancement opportunities.