Banquet Lead/Captain

What's in It for You

The Perks
Eligibility of perks is dependent upon job status
Hourly Pay Range: $26.00 to $28.00 DOE
Access to Club Amenities
Complimentary Golf Privileges
Complimentary Shift Meal (if working five or more hours in a shift)
Tip/Tip Pooling Eligible
Get Paid Daily (Make any day payday)
Paid Time off & Holiday Pay (Because Balance Matters)
Benefits - Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans - with employer contribution
Values Based Culture (#OMGLIFE)
Culture Add (Creating Space for Fresh Perspectives)
Referral Bonus (Get Paid to Recruit)
Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
Employee Assistance Program
“Columbia Cares” Volunteer Opportunities
Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

What Success Looks Like

Leads all banquet events set up, execution, and service for all events at the club
Supervises team members assigned to events, providing coaching, direction aligned to club standards and event expectations
Maintains standards for food and beverage quality, presentation, handling, sanitation, and safety
Performs as a server or bartender during events
Acts as primary point of contact for event host, interpreting needs and preferences to inform service and culinary team
Communicates directly with the culinary team during service to convey timing expectations as (golf) event needs may shift
Coordinates the timing of each course to correspond with the dining pace of the guests
Partners with Chefs and F&B Manager to define vessels for event items, order of service, and presentation
Conducts a briefing or “line-up” with team members at the beginning of each shift to convey event and menu details and timing
Works to resolve guest issues and concerns as necessary

What You Bring

• At least two years of experience in a high-volume, high-quality banquet or events service operation
• Previous food & beverage supervisory experience
• Basic computer literacy in the Point of Sale system and the sales and catering computer application
• Current State Food Handling and Liquor Serving License(s)
• Refined customer / guest service skills and experience
• Strong written and verbal communication skills