Banquet Houseperson- On Call

About the Role

As a Banquet Houseperson, you will play a vital role on the team and ensure an exceptional guest experience by correctly setting up meetings and events according to event order specifications and diagrams. You will actively look for opportunities to keep public and back-of-house spaces clean, organized, and presentable at all times. You will assist Rio Leadership, Convention Guests, and fellow Team Members when reasonable assistance is requested.

Responsibilities

• Accurately set up and maintain meetings and banquet functions according to BEO/MEO specifications.
• Move and store all furniture and equipment needed for setting up and breaking down convention center-related functions.
• Break down and clean areas after functions have ended, remove linen and trash, and return any equipment used to its designated space.
• Possess thorough knowledge of functions listed on BEO/MEOs.
• Refresh meeting spaces during break times by refilling waters, picking up trash, straightening chairs, and making the room presentable for the next session.
• Maintain proper care of Convention Center Inventory and Airwalls.
• Keep the warehouse, hallways, and linen room clean and organized.
• Properly clean and maintain equipment such as vacuums, sweepers, pallet jacks, forklifts, etc.
• Move boxes and/or materials for clients when requested.
• Demonstrate excellent communication, organizational, and listening skills.
• Effectively communicate in one-on-one and small group situations.
• Interpret and apply technical instructions furnished in written, oral, or diagram form.
• Apply commonsense understanding to various situations, including room sets, turnovers, and future room sets.
• Exhibit great attention to detail.

Requirements

• At least 18 years of age or older.
• High school diploma or equivalent degree (GED) required.
• Strong attention to detail and visual capabilities to inspect work upon completion.
• Physical ability to push, pull, and lift various furniture items such as staging, dance floors, tables, and chairs.
• Ability to safely operate motorized equipment, including a forklift.
• Ability to maintain regular, predictable attendance according to schedule.

Preferred Qualifications

• Minimum 1 year of banquet/catering experience.

Certifications, Licenses, Registrations

Must be able to qualify for licenses and permits required by federal, state, and local regulations.

Physical Requirements

• Ability to work under time constraints and within established deadlines.
• Regularly lift and/or move up to 50 pounds.
• Ability to push, pull, reach, bend, twist, kneel, and balance when performing job duties in varying work areas, including confined spaces.
• Physical ability to use both hands for continuous grasping.
• Able to work in an environment with fumes and airborne particles.

Working Conditions

• Most work is performed indoors in a climate-controlled environment, exposed to environmental factors such as noise, dust, and smoke.
• Occasional work performed outside at pool and parking lot locations.