Banquet Houseperson - Hilton Cleveland Downtown

About the role

As a Banquet Houseperson, you’ll spread the light and warmth of hospitality by delivering memorable experiences that make every guest’s stay exceptional.

Responsibilities

• Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special
• Complete table and chair set-up according to the requirements for each function
• Clean and prep banquet rooms, ensuring all walls and surfaces are spotless
• Keep the banquet area clean, and promptly address spills, discarded service items, and other issues to ensure an exceptional guest experience

Qualifications

At Hilton, our Core Values define what it takes to succeed and guide the qualities we look for in every team member:

• A passion for spreading the light and warmth of hospitality
• Acting with integrity and always doing the right thing
• Inspiring others through leadership
• A belief that teamwork drives the best outcomes
• A sense of ownership and accountability
• A focus on the now, bringing urgency and discipline to every moment

About Us

Join an award-winning workplace culture at Hilton, a global leader in hospitality. We’ve welcomed more than 3 billion guests worldwide while staying true to our founding vision: to fill the earth with the light and warmth of hospitality. Our award-winning culture has earned repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With a suite of world-class brands and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Benefits

At Hilton, we invest in our team members’ well-being with unmatched perks and benefits, including:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Invest in Hilton shares at a 15% discount through our employee stock purchase program (ESPP)
• Paid parental leave for eligible team members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services
• Crisis concierge – A single, compassionate point of contact for practical and emotional support during times of loss
• Mental health resources – Free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO)
• Health and welfare benefits, including medical, dental, and vision coverage
• Financial security for your future through our retirement plans

Benefits availability may vary depending on location and employment terms.