Banquet Houseperson (Full-Time) - Hilton Orlando Buena Vista Palace

Job Description Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Houseperson, you’re not just ensuring the cleanliness of designated areas of the hotel – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Responsibilities Here’s what you’ll do during a typical day: Delight our guests: Bring an upbeat and friendly attitude to all guest interactions and proactively look for ways to make their experience special Prepare banquet space with care: Complete table and chair set up according to the requirements for each function Ensure a clean and inviting space: Clean and prep banquet rooms, ensuring all walls and surfaces are spotless Monitor the room: Keep the banquet area clean, and promptly address spills, discarded service items, and other issues to ensure an exceptional guest experience Qualifications What are we looking for? Skills A Banquet Set Up Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow: High School Diploma, GED, or equivalent combination of education and experience preferredPrevious experience in banquet set-up, housekeeping, food and beverage, event operations, or hospitality preferredAbility to work a flexible schedule, including early mornings, evenings, weekends, and holidaysAbility to lift, carry, push, or pull up to 50 pounds on a regular basis and perform repetitive physical tasks throughout the shiftAbility to stand, walk, kneel, bend, climb, and move furniture and equipment for extended periods of timeStrong attention to detail and ability to follow Banquet Event Orders (BEOs), room diagrams, and event specificationsAbility to work independently and as part of a team in a fast-paced environmentDemonstrated commitment to delivering exceptional guest serviceStrong communication and interpersonal skillsAbility to maintain a professional appearance and represent Hilton in a positive mannerBasic understanding of workplace safety practices and proper equipment handling+ It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in a large hotel, convention center, resort, or conference facilityExperience setting up banquet rooms for meetings, conferences, weddings, and special eventsFamiliarity with banquet equipment, staging, dance floors, risers, and audiovisual support requirementsBilingual communication skillsKnowledge of hotel operations and event execution standards About The Team How We'll Help You Thrive Benefits At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*: Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel programOwn a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial futurePaid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parentsPersonalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved onesCrisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional careMental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)Generous paid time off (PTO) – Recharge, relax, and take time for what matters mostHealth & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family coveredFinancial security for your future – Our retirement plans make it easier to save for what’s nextBenefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.