Banquet & Events Manager

Job Summary

Join the DelMonte Hotel Group, a reputable, family-owned business headquartered in Rochester, NY, as the Banquets & Events Manager at Brookmere Saratoga, a Tribute Portfolio Hotel. Oversee the daily operations of the hotel's banquet and catering department, ensuring exceptional guest service, flawless event execution, and compliance with Marriott brand standards and DelMonte Hotel Group procedures.

Responsibilities

• Oversee the daily operations of the hotel's banquet and catering department
• Recruit, develop, and mentor banquet associates
• Maintain appropriate staffing levels
• Cook up with the Event Sales team, Executive Chef, and hotel leadership to ensure seamless execution of every event
• Serve as the operational liaison with clients throughout their functions
• Maintain food quality and sanitation standards
• Oversee banquet room setup and presentation
• Manage departmental budgets, payroll, purchasing, and inventory
• Ensure banquet facilities, equipment, and event spaces remain clean, safe, and ready to exceed guest expectations

Requirements

• Experience leading banquet or catering operations
• Coaching and developing associates
• Managing multiple events and competing priorities
• Delivering exceptional guest experiences
• Strong communication, organization, problem-solving, and relationship-building skills

Benefits

• Compensation: $25 per hour plus service charge/tips
• Comprehensive benefits package including medical, dental, vision, life insurance, and 401(k)
• Paid Time Off
• Marriott hotel room discounts worldwide
• Food & beverage discounts
• Professional development and advancement opportunities