Banquet Captain (Hospitality)
At the University of Notre Dame, you’ll join a vibrant, mission-driven community where every employee is valued and supported. Rooted in a tradition of excellence and inspired by our Catholic character, Notre Dame fosters an environment of care that nurtures the whole person—mind, body, and spirit. Here, you’ll find a deep sense of belonging, a culture that prioritizes well-being, and opportunities to grow your career while making a meaningful impact on campus and beyond.
About the role
The Operations, Events, and Safety (UOES) division oversees the University's event management, hospitality, and customer service functions, supporting student life, academic initiatives, research activities, and annual milestone celebrations. As a Banquet Captain in Three Leaf Catering and The Morris Inn, you will deliver exceptional customer service to event clients, campus partners, and university vendors.
Responsibilities
- Ensure the smooth execution of food and beverage service throughout events.
- Review upcoming assigned events and Banquet Event Orders (BEOs) in the office.
- Collaborate with the event specialist who planned the event to clarify details and address questions.
- Verify that event spaces are clean and ready prior to vendor arrival, ensuring flawless setup.
- Maintain constant communication with clients to meet and exceed customer expectations through exceptional service.
- Manage problems, navigate last-minute changes, and address issues as they arise.
Requirements
- Must be available to work Fridays, Saturdays, and Sundays.
- Capable of managing people and time effectively.
- Excellent communication and listening skills.
- Able to maintain a standing position for extended periods (up to 6 hours at a time).
- Follow food safety procedures for handling, storing, and serving food products.
Pay
$19.50 per hour plus gratuity.