Banquet Captain

Responsibilities

• To take complete ownership and accountability of an event from the planning and preparation phases, through to the successful execution and tear down of the event and on to the post-con stages.
• To keep the entire department clean & organized at all times.
• To promote and support effective departmental and hotel communication.
• To promote, and maintain effective, confidential, secure record keeping, as well as associate and guest info.
• To maintain complete knowledge of proper forecasting and scheduling as well as complete, accurate and timely payroll procedures.
• To maintain complete working knowledge of: CI and accounts receivable systems and procedures; scheduled in-house group names and information; order of service and traffic flow in an event area; correct use and maintenance of equipment; all departmental standards and service procedures; prices of specified selections of cash functions.
• To attend, participate or lead all meetings as prescribed by the Banquet Manager.
• To assist in the copying, posting and distributing of "Dailies."
• To delegate specific primary duties and side duties to respective staff members and follow up with coaching, praise or guidance.
• To stay abreast of current trends in order to provide the most up to date products and services.

Requirements

• An understanding that excellence is the expectation
• 3 or more years of previous banquet experience preferred
• 1 or more years of supervisory experience in a hotel setting preferred
• Eligible to serve alcoholic beverages based on state law
• Knowledge of various food-service styles
• Excellent computer skills to maintain the administrative tasks
• Ability to satisfactorily communicate in English with Guests, Management, Staff and co-workers to their understanding