Banquet Captain

About the role

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way.

Responsibilities

• Provide direct, on-floor leadership during banquet and catered events by coordinating service execution and directing Banquet Servers and Banquet Porters.
• Serve as the primary service lead for assigned events and ensure service is delivered according to Banquet Event Orders (BEOs), timelines, and service standards.
• Actively participate in event setup, service, and breakdown while maintaining a strong focus on guest satisfaction, communication, and attention to detail.
• Work closely with the Banquet Supervisor, culinary team, and service staff to ensure events are executed smoothly and professionally.
• Ensure compliance with food safety, sanitation, HACCP (Hazard Analysis Critical Control Point), and alcohol service policies.
• Assist with training and onboarding of banquet service staff as directed.
• Frequently lift and move up to 35 pounds and occasionally lift and move up to 50 pounds.
• Attend work and show for scheduled shift on time with satisfactory regularity.
• Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.

Requirements

• High School diploma, GED, or equivalent experience preferred.
• Minimum of 1–3 years of banquet, catering, or food and beverage service experience.
• Prior lead or captain experience in a banquet or event environment preferred.
• Must meet minimum age requirements to serve alcohol based on local and state regulations.
• Must maintain a valid TIPS, TEAM, or equivalent alcohol-service certification, and comply with all state-specific alcohol training requirements.
• A food handler certification may also be required based on state or local regulations.

Benefits

• Flexible and supportive work environment, so you can be home for life’s important moments.
• Access to ongoing training/development and advancement opportunities to turn your job into a career.
• Full array of benefits that support you and your family’s wellbeing, including paid time off, holidays, medical, dental, vision, tuition reimbursement, 401k, discount programs, and more.
• Some locations may offer additional site-specific benefits, including free “shift” meals (and/or allowances/per diems), uniforms, safety shoes, public transportation support and/or parking.

Who we are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace culture and belonging as core values, fostering an environment where all employees are valued and respected.