Banquet Captain

About the role

The Heathman Hotel is where Portland’s cultural legacy meets timeless hospitality. Since 1927, it has stood as a gathering place for artists, writers, performers, and travelers drawn to the creative spirit of the city. Rooted in history yet thoughtfully evolved for the modern guest, The Heathman blends classic elegance with contemporary comfort in the heart of downtown Portland. This individual understands that the guest’s memorable event starts the moment they come in the door, and they set the bar high for perfection. This leader has a heightened attention to detail and a passion for creating elevated guest experiences. They are able to think quickly on their feet, making thoughtful and swift decisions as needed.

Responsibilities

• Oversee banquet room set up, team direction, and organization
• Warmly welcome guests and assist with seating arrangements as necessary
• Manage team members; lead with honesty, professionalism, and thoughtfulness
• Respond to guest and coordinator requests and needs
• Ensure facilities are well-maintained

Requirements

• Prior experience in Banquet management highly preferred
• Prior leadership experience highly preferred
• Excellent attention to detail and organizational skills
• Ability to work in a fast-paced environment while maintaining an excellent level of service

Benefits

As part of the Makeready collection, we proudly offer a variety of thoughtful benefits and perks for eligible team members, including:

• Accommodating PTO/PTO exchange
• Medical, dental, and vision benefits
• Maternity/paternity leave
• Pet insurance
• Company-matched dependent care & 401k
• Student loan repayment program
• A wide range of additional ancillary benefits

The health, happiness, and well-being of our team is our top priority. We take pride in our Guiding Principles to help define how we successfully work together.