Banner Systems Coordinator, Information Technology (IT)

About the role

The University of Montana's Information Technology (IT) department is seeking a Banner Systems Coordinator to oversee and manage the University's ERP ecosystem, including Banner HR, Finance, and Student modules. This position reports to the Deputy CIO within the Enterprise Technology group and collaborates with the Business Systems team.

Responsibilities

• Lead the strategic direction, maintenance, and enhancement of all ERP-related systems
• Oversee coordination of ERP upgrades, patches, testing, and system integrity assurance
• Manage the relationship with hosting/cloud vendors, ensuring contractual compliance and service quality
• Serve as liaison between IT and functional units to align business needs with technical solutions
• Partner with project managers, IT Business analysts, and the Enterprise Technology teams to deliver high-impact technology initiatives on time and within scope
• Cook up with the Identity management and Cyberinfrastructure teams on Banner accounts and identity and access management
• Champion data governance, compliance (FERPA, HIPAA), and security best practices
• Drive digital transformation and modernization efforts across administrative platforms

Requirements

• Bachelor’s degree in Business Administration, Information Technology, or a related field
• Minimum five (5) years of progressive experience in enterprise systems management, including at least three (3) years in a leadership or supervisory role
• Minimum three (3) years of project or program management experience working with ERP systems
• Strong expertise in ERP environments, particularly Ellucian Banner or comparable ERP systems
• Proficiency with ERP system implementations and digital transformations with ERP systems
• Demonstrated ability to lead cross-functional teams and manage complex projects
• Familiarity with cloud infrastructure, system integrations, and SaaS solutions
• Excellent communication skills, including the ability to engage with stakeholders at all levels
• Experience working with cross functional teams and managing projects in a fast-paced environment
• Knowledge of ticketing and project tracking tools (e.g., JIRA, TeamDynamix, ServiceNow)
• Understanding of data governance, data security, and regulatory compliance in higher education

Qualifications

• Bachelor’s degree in Business Administration, Information Technology, or a related field
• Master’s degree in Business Administration, Information Technology, or a related field preferred
• Certified in PROSCI change management principles preferred
• Certified PMP (Project Management Professional) preferred
• Extensive experience with Ellucian Banner in a cloud-hosted environment preferred
• Experience with enterprise ticketing/project management systems such as JIRA, TeamDynamix, or ServiceNow preferred
• Experience managing cloud-based infrastructure and integrations preferred

Skills

• Strategic planning and implementation
• ERP systems management
• Cloud infrastructure management
• Data governance and security
• Collaborative problem-solving
• Project management

Benefits

• Insurance package
• Mandatory retirement plan
• Partial tuition waiver
• Wellness program

Pay

Data System Manager II

Schedule

Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year

Additional Information

Position Number: 479830
Compensation Title: Data System Manager II
Bargaining Unit: FOCUS-MFPE
Work Schedule: Full-time, 1.0 FTE (40 Hours a week), Monday through Friday 8:00 am to 5:00 pm, 12 months/year
Probationary Period: Six (6) months minimum