Bankruptcy Collections Specialist

About the role

The Bankruptcy Collections Specialist will monitor, manage and process bankruptcy cases to minimize potential losses, preserve lienholder interest and ensure compliance with federal and state laws and Blaze policies and procedures. This is a full-time, on-site position at the administrative office in St. Paul, MN.

Responsibilities

• Oversee and process bankruptcy notices, petitions, reaffirmations, discharges and dismissals while managing deadlines through court dockets and internal requirements
• Prepare, review and file reaffirmation agreements, proof of claims, motions with legal counsel while ensuring internal systems maintain accurate bankruptcy status and compliance with FCRA and bankruptcy regulations
• Work alongside legal counsel on all cases to ensure petitions, agreements, claims and motions are completed within procedure timeline requirements to protect Blaze’s financial interests
• Ensure internal systems, databases (PACER, etc.) and spreadsheets have accurate statuses and are managed timely with queue completions
• Verify and calculate loan balances, delinquency information, interest rates, payment amount changes and loan modifications within the proposed plan or modifications
• Assist Collectors with escalated bankruptcy‑related questions and member calls
• Respond to all member and employee questions regarding bankruptcy cases
• Oversee trustee payment postings and ensure loan accounts are set up according to confirmed plans
• Review accounts for action relating to motions due to delinquency or no payments within or outside of confirmed bankruptcy plans
• Keep abreast of related federal and state collection and bankruptcy laws and advise management on the impact of any changes
• Assist the Collections Management team as needed with updates or tasks identified through the Mortgage Watch List Committee
• Review and develop bankruptcy procedures to ensure compliance and accuracy of processes
• Evaluate present collection methods and offer suggestions to improve efficiencies to further minimize loss to the credit union
• Adapt to change and embrace new ideas
• Prioritize and manage multiple demands
• Meet key performance goals
• Adhere to all current and/or future policies, procedures, and guidelines
• Comply with applicable laws and regulations, including the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control
• Exhibit Blaze’s Core Values: Better Lives, Thoughtfully Compassionate, Minnesota’s Best, and Give Back
• Maintain regular and predictable attendance
• Perform other