Banking Specialist II/Teller II

About the role

The Banking Specialist II will serve as a primary representative for the financial center in both processing paying/receiving transactions for client requests and supporting client servicing and new account requests.

Responsibilities

• Demonstrate strong client conversational skills utilizing the Bank defined conversation strategy
• Engage in conversational discovery with a client, aligning the needs of the client with the appropriate solution
• Provide client value recognition and commitment in a repeatable fashion to support assigned goal attainment
• Exercise good judgement and decision making skills to ensure a sound balance of maintaining all areas of risk while also considering the client experience

Qualifications

• High school diploma or equivalent
• Prior cash handling experience
• Minimum one (1) year of experience in related banking positions preferred

Skills

• Proficient reading, verbal, and written communication skills
• Mathematical skills
• Computer skills
• Interpersonal relations skills
• Strong attention to detail and organized
• Clear understanding of bank products and services to cross-sell to clients
• Adept at cross-selling bank products and services
• Knowledgeable of and adhere to security procedures