Banking Officer- Full-Time- LaGrange, KY

Essential Functions & Responsibilities

• Provide information concerning services to new and existing members related to accounts, consumer loans, auto loans, and mortgage loans.
• Responsible for opening new member service accounts and resolving any questions or problems in regards to member service issues while looking for cross-sell opportunities to better service the members.
• Effectively follow all onboarding procedures with all new members.
• Stay informed on all credit union promotions of new products or services.
• Congduct member service interactions consistent with the standards detailed in our Managing Service Excellence program.
• Adhere to Bank Secrecy Act and security procedures of the credit union.
• Provide product knowledge to members and be prepared to compare with the competition.
• Keep abreast of federal regulations and stay in compliance with all laws.
• Cooperate and work together as a team with coworkers, maintain a neat work area, and perform other duties as required by management.

Qualifications And Certifications

• A high school education or GED required.
• Associate’s Degree or higher preferred.
• 1 year to 3 years of similar or related experience required.