Banking & Deposits Data Analyst

Happen Bank (formerly LendingClub) is built around a simple purpose: to clear the way to help people turn intention into action, and action into financial progress. That means offering focused products, a frictionless mobile-first experience, and clear terms with no gotchas. Respect and fairness is part of our DNA, and that ideal shapes how we work, how we treat each other, and how we invest in our employees and our community.

About The Role

As a Banking & Deposits Data Analyst, you’ll use customer behavioral, transactional, and engagement data to help improve deposit growth, customer relationships, and the digital banking experience. You’ll work with teams across Product, Marketing, Design, Operations, Data Engineering, and Analytics to uncover insights that inform the performance of checking, savings, and CD products across mobile and web experiences. This is an opportunity to build your analytical skills in a digital banking environment while contributing to data-driven decisions that improve customer and business outcomes.

Responsibilities

• Partner with Product, Marketing, Design, Operations, and Analytics teams to analyze business questions related to customer acquisition, engagement, retention, and deposit growth
• Analyze customer journeys, behavioral data, product usage, and lifecycle trends to identify friction points and opportunities within the digital deposit experience
• Build and maintain reports, dashboards, and KPIs that provide visibility into deposit flows, funnel conversion, campaign effectiveness, and product performance
• Support analytical projects from data exploration through insight development, helping translate findings into actionable recommendations
• Support A/B and multivariate testing across product and marketing initiatives by analyzing results and identifying opportunities for optimization
• Contribute to customer segmentation and analytical frameworks that inform personalization, targeting, pricing, and lifecycle strategies
• Partner with Data Engineering to identify opportunities to improve data accessibility and quality
• Stay curious about digital banking, deposits, and fintech trends and bring relevant insights into your work

Requirements

• 0-2 years of experience in analytics, digital banking, fintech, consumer technology, or a related analytical role
• Bachelor's degree or higher, or equivalent combination of education and experience
• Strong analytical skills with experience deriving actionable insights from large customer or transactional datasets
• Proficient SQL skills and familiarity with Python, R, or another data scripting language
• Experience with data visualization tools such as Tableau or Looker, with an ability to communicate insights through clear and effective data storytelling
• Familiarity with experimentation frameworks, A/B testing, and statistical analysis
• Strong written and verbal communication skills with the ability to explain analytical findings clearly
• Curious, detail-oriented, and eager to learn while taking ownership of the quality and accuracy of your work
• Experience using AI tools for research, writing, problem-solving, and learning

Nice to Have

• Exposure to digital banking or deposit products, including checking, savings, or CDs
• Familiarity with CRM, core banking, or modern data platforms such as Snowflake or BigQuery
• Exposure to experimentation, A/B testing, lifecycle marketing, customer segmentation, or funnel analytics
• Familiarity with regulatory or compliance considerations within digital banking

Work Location

This role is based in Boston. The position requires in-person attendance on Tuesdays and Wednesdays as part of a hybrid work model. In-person collaboration is essential for this role’s success, and remote placement will not be considered. Happen Bank offers relocation assistance based on job level.

While the position will primarily work local hours (ET), flexibility to work across time zones is preferred, as Happen Bank is headquartered in Pacific Time.

Travel Requirements

Occasional travel to Happen Bank offices or other locations may be required.

Pay

The target base salary range for this position is $79,000–$93,000. The base salary will be determined by job-related knowledge, experience, education, skills, and location. In addition to base salary, you may also be eligible for long-term awards (equity) and an annual bonus based on company and employee performance.

Benefits

• Medical, dental, and vision plans for employees and their families
• 401(k) match
• Health and wellness programs
• Flexible time off policies for salaried employees
• Up to 16 weeks paid parental leave