Banking Center Relationship Banker 1

The Role

The Relationship Banker I role will provide services for Banking Center customers and assist the team in achieving sales, service, and operation goals, based on Webster's Strategic Guidelines. The role will process all customer-related financial transactions in accordance with the rules, regulations, and guidelines of the Bank.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Performs routine teller transactions like deposits, withdrawals, check cashing, loan payments, and other transactions.
• Supports segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.
• Expected to achieve/exceed both individual and team goals in sales, service, and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Qualifications

• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.

Education Qualifications

• H.S. Diploma or General Education Degree (GED) required.
• Bachelor’s Degree in Arts/Sciences (BA/BS) or Associate's Degree preferred.

Experience Qualifications

• 3-4 years of customer service and needs-based banking sales experience preferred.