Jobs · Finance · Massachusetts

Banking Associate (US) - Newton, MA

TD · Newton Centre, MA · 1 mo ago
On-siteFinance$23.75–$31/hrFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must preserve all substantive info, not invent or summarize away detail. Remove boilerplate like EEO, accommodation, etc. Also remove duplicated lines. We need to parse the posting. Key info: - Work Location: Newton Centre, Massachusetts, United States of America - Hours 40 - Pay Details $23.75 - $31.00 USD - TD is committed to providing fair and equitable compensation... (but we can include Pay section with range) - Line Of Business Personal & Commercial Banking - Job Description paragraphs (some duplicated) - Depth & Scope (some bullet-like sentences) - Education & Experience (list) - Customer Accountabilities (list) - Shareholder Accountabilities (list) - Employee/Team Accountabilities (list) - Physical Requirements (list with percentages) - Who We Are (company description) - Our Total Rewards Package (benefits description) - Additional Information (career development etc.) - Colleague Development - Training & Onboarding - Interview Process - Accommodation (EEO etc) - remove. We need to decide sections. We have Pay details: range $23.75 - $31.00 USD. So we can include Pay section. Schedule: Hours 40 (full-time). Could include Schedule section with "40 hours per week". Might be considered schedule info. Benefits: Our Total Rewards Package description includes base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, reward and recognition. That's substantive. So Benefits section. About the role: Could be the Job Description paragraphs. Could be "About the role" heading. Responsibilities: Could be Depth & Scope, Customer Accountabilities, Shareholder Accountabilities, Employee/Team Accountabilities combined? Might be many. But we need to avoid thin sections. Perhaps combine responsibilities into one
    list. Requirements: Education & Experience (list). Could be Requirements. Qualifications: maybe same as Requirements? But we can have Qualifications separate if there are specific qualifications like Notary License preferred, proficiency in Microsoft Office, etc. Those are in Education & Experience list. Might be better to have Requirements (education/experience) and Skills (communication, problem solving, etc.) and Qualifications (maybe not needed). But we need to follow instruction: use headings for those categories if content exists. We have skills: Excellent communication skills, strong organization skills, demonstrated effective problem-solving skills, ability to schedule and prioritize work, ability to work independently and within deadlines, sound judgment, proficient in Microsoft Office, Notary License preferred. Those could go under Skills. Qualifications: maybe education (high school diploma or GED) and experience (1+ years demonstrated experience working with clients, teller or cash-handling experience preferred). Could be Qualifications. But we must avoid duplication. Let's decide: - About the role: Job Description paragraph(s) (maybe combine the duplicated paragraphs into one prose). - Responsibilities: Depth & Scope bullet points + Customer Accountabilities + Shareholder Accountabilities + Employee/Team Accountabilities (these are all responsibilities). Could be a single
      list. - Requirements: Education & Experience (high school diploma or GED, 1+ years experience, teller/cash-handling preferred, ability to work evenings/weekends/holidays, complete required training). - Skills: communication, organization, problem-solving, scheduling/prioritizing, independent work, sound judgment, Microsoft Office proficiency, Notary License preferred. - Benefits: Our Total Rewards Package description. - Pay: $23.75 - $31.00 USD. - Schedule: Hours 40 (full-time). Could also mention operating hours include evenings, weekends, holidays as scheduled (that's more requirement). But schedule: 40 hours per week. Physical Requirements: Could be a section? Not listed in headings list but we could include if we want but not required. The instruction says use headings for those specific sections; we can add others? It says use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but better to stick to those. Physical requirements could go under Requirements or maybe omitted? But we must preserve ALL substantive information. If we omit physical requirements, we lose info. We could incorporate physical requirements into Requirements or maybe a separate section like "Physical Requirements" but not in the list; risk of deviating. However instruction: "Use

      for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." The e.g. suggests those are examples, not exclusive. But to be safe, we could include a section "Physical Requirements" as

      . It's not prohibited. The important part: include a section ONLY when posting has real specific content. So we can add Physical Requirements. We also have "Who Are" company description; could be "About TD" but not required. Could be omitted? Might be considered boilerplate? It's substantive about the company. Could be included under "About the role"? Might be separate "About TD". But not in list. Safer to include as a paragraph under maybe "About the role" or separate "About TD". Since it's not boilerplate, we should preserve. Could add a section "About TD". But the instruction didn't forbid. I'd include as a separate

      About TD. Also "Our Total Rewards Package" we already have Benefits. "Additional Information" includes career development etc. Could be under "Colleague Development" etc. Might be considered boilerplate? It's about development programs. Could be included under Benefits? Or separate "Development". But we have Skills section already. Might be okay to include as "Development". However to keep sections few, we could incorporate that into Benefits or Skills? Better to have a separate "Development" section. But the instruction: "Prefer a few substantive sections over many thin ones." So we should combine where possible. Thus maybe sections: About the role, Responsibilities, Requirements, Skills, Benefits, Pay, Schedule, Physical Requirements, About TD. That's many but each substantive. We need to ensure we don't repeat content. Let's extract content. About the role: The job description paragraphs (two identical paragraphs). We'll combine into one prose: "This role plays a vital role in bringing TD’s human, relationship-driven banking experience to life. As a trusted partner to clients, the role delivers everyday banking and supports consumer product needs by building meaningful relationships with accuracy, confidence, and clarity—helping clients feel informed, supported, and empowered to achieve their financial goals while consistently adhering to TD’s risk and regulatory standards." We can also add the line about being first point of contact and hospitality ambassador etc? That appears in Depth & Scope. Might be better to put in Responsibilities. Thus About the role: just that paragraph. Responsibilities: combine Depth & Scope sentences, Customer Accountabilities, Shareholder Accountabilities, Employee/Team Accountabilities. Let's list them as bullet points. Depth & Scope sentences (some are fragmented). Let's extract meaningful bullet points: - Combines transactional excellence with the capability to help clients find the right solutions through needs-based engagement. - Delivers everyday banking and basic consumer account opening/maintenance while proactively engaging clients in meaningful conversations, helping them understand their options, and connecting them to appropriate partners. - Can serve as first point of contact for clients as they serve as the hospitality ambassador of the bank location, seamlessly guiding traffic flow while delivering a high-touch client experience. - Delivers accurate, efficient everyday banking transactions while deepening relationships by proactively identifying needs and opportunities that will help clients reach their financial goals and referring clients to appropriate partners to help clients achieve their financial objectives. - Demonstrates broad knowledge of banking products and services to utilize insights, tools and resources to evaluate and recommend client solutions. - Engages in inbound and outbound acquisition efforts, accountable for recognizing client needs and initiating appropriate referrals to specialists, acting on deepening client relationships. - Performs and decisions a broad range of client transactions and multi-step activities within established financial limits. - Identifies and assesses client problems in straightforward situations using standard procedures and escalates non-standard issues internally; typically addressing routine requests requiring minimal discretion. Can serve as an escalation point as needed. Customer Accountabilities bullet points: - Orchestrates the overall client experience by effectively managing client flow (in-person and phone), serving as the first point of contact for client inquiries, issue resolution, and referrals to appropriate partners. - Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD’s service strategy. - Creates personalized, client-first interactions that build trust from initial engagement and strengthen ongoing relationships. - Proactively educates clients on banking products, services, and digital capabilities to enhance convenience, save time, and support financial well-being, while connecting them to specialists as needed to achieve long-term goals. - Engages clients through proactive outreach, including scheduling appointments for consumer account needs and deepening opportunities. - Balances client needs with sound judgment, policy adherence, and risk awareness to ensure compliant and responsible outcomes. - Advocates for clients by demonstrating empathy, integrity, and a long-term perspective in all interactions. Shareholder Accountabilities bullet points: - Maintains compliance when completing operational activities in accordance with company guidelines and regulations to minimize risk and protect the client. - Acts as a trusted first point of contact in safeguarding the integrity of the client relationship by operating within compliance of AML laws and regulatory requirements, by accurately verifying client identification, maintaining data integrity, and following established authentication and documentation standards. - Identifies potential discrepancies, material changes or risk indicators and escalates appropriately in accordance with policy and procedure. - Acts in accordance with TD's code of conduct and ethical standards in every decision. - Protects TD's clients, colleagues and the Bank - Do the right thing - own it, raise it, know it. Employee/Team Accountabilities bullet points: - Completes required training and continuously strengthens risk and compliance knowledge. - Contributes to a positive work environment by aligning to TD Model, Brand and Culture by participating fully as a member of the team. - Takes accountability for outcomes and performance by participating in performance and development activities; proactively sharing insights, lessons learned, and best practices across the team. - Embraces different perspectives, backgrounds, and experiences. - Models curiosity and seeks out different perspectives to foster a growth mindset. - Collaborates with team members in contributing to the success of the team and organization. We can combine all into one
        list. Requirements: Education & Experience list: - High school diploma or GED - 1+ years demonstrated experience working with clients. Experience can include any of the following: volunteering, education, military experience - Teller or cash-handling experience in a client facing/financial institution preferred - Ability to work during operating hours to include evenings, weekends and holidays as scheduled - Ability to complete required job-related training upon hire We could also include "Strong organization skills" etc but those are skills. Skills: list: - Strong organization skills to handle multiple tasks in a fast-paced environment - Excellent communication skills with ability to be concise, clear and consistent - Demonstrated effective problem-solving skills - Demonstrated ability to schedule and prioritize work - Demonstrated ability to work independently and within deadlines - Sound judgment in decision making and problem solving - Proficient in Microsoft Office - Notary License preferred Benefits: Our Total Rewards Package description: - Base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) - Health and well-being benefits - Savings and retirement programs - Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO) - Banking benefits and discounts - Career development - Reward and recognition Pay: $23.75 - $31.00

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