Banker - Riverside

About the role

As a valued member of our retail banking team, you will play a key role in supporting customers with their financial needs while building lasting relationships. Our Bankers works in a fast-paced, dynamic environment that offers extensive opportunities for professional growth. This is an exciting opportunity to join a relationship-driven organization dedicated to helping clients improve their financial well-being.

Responsibilities

• Build trust with customers by proactively identifying their financial needs and offering appropriate bank products and services, ensuring recommendations align with their goals.
• Serve as the primary point of contact for customers by assisting with account openings and financial transactions in a friendly and professional manner.
• Educate customers on banking tools, services, and digital platforms to enhance their banking experience.
• Meet and exceed sales goals by actively promoting checking accounts, loans, credit cards, and other financial products.
• Build rapport with customers by actively listening, maintaining a positive attitude, and resolving concerns with professionalism and care.
• Process financial transactions, ensuring accuracy and adherence to policies.
• Balance assigned cash drawer and research any discrepancies as needed.
• Make referrals to other lines of business for traditional and non-traditional banking products and services.
• Maintain knowledge of all bank products, services, and promotions to effectively assist customers.
• Make outbound sales calls to prospects and existing customers.
• Meet or exceed daily/weekly calls and sales targets.

Benefits

• Medical, dental, and vision coverage, plus company-paid life insurance
• 401(k) Savings Plan with company contributions:
  • Automatic 4% company contribution—no employee contribution required.
  • 50% match on the first 6% you contribute.
• 18 Days of Paid-Time Off (PTO), Birthday PTO Day, and 11 paid federal bank holidays annually!
• Tuition Reimbursement to help you pursue your educational goals and career advancement.
• Career Growth: We’re proud of our "promote from within" philosophy. Many leaders started as tellers or bankers in our company. Your growth is our priority!