Bank Teller- Part Time

About the role

Join our team as a Teller and become the face of our bank, providing outstanding customer service while handling a variety of financial transactions. In this dynamic role, you’ll interact with customers both in person and over the phone, ensuring their needs are met with professionalism and efficiency. You’ll be responsible for balancing cash drawers, processing deposits and withdrawals, and maintaining accurate transaction records. If you’re detail-oriented, excel in a fast-paced environment, and are committed to delivering top-notch service, we invite you to apply and grow your career with us.

Schedule

• Monday–Friday, 1:00 PM–6:00 PM
• One to two Saturdays per month, 7:45 AM–12:00 PM

About Us

At ABC Bank, we are committed to Growing Relationships, Simplifying the Process, and Doing the Right Thing in everything we do. We believe that building strong, long-term relationships with our customers, employees, and community is at the heart of every success. Our approach is centered around understanding the unique needs of those we serve, fostering trust, and providing personalized solutions. By focusing on the human side of business, we create connections that last and continue Growing Relationships.

We also understand that navigating the world of finance can be complex. That’s why we are dedicated to Simplifying the Process for our customers. We aim to make every interaction clear and straightforward, breaking down barriers and making financial decisions easier to understand and execute.

At the core of our company is a commitment to Doing the Right Thing—always. Whether it's in our relationships with customers, the services we provide, or the decisions we make, we prioritize integrity and ethical practices. We hold ourselves to the highest standards, ensuring that every choice we make reflects our values and the trust our customers place in us.

Responsibilities

• Deliver exceptional customer service through courteous interactions and timely responses to customer inquiries, both in person and via telephone.
• Accurately balance currency, coin, and checks in the cash drawer at the end of each shift, and reconcile daily transactions using computers, calculators, or other appropriate devices.
• Receive checks and cash for deposit, verify amounts, and ensure the accuracy of deposit slips.
• Record customer transactions in the bank’s systems and issue computer-generated receipts.
• Count and prepare currency, coins, and checks for deposit or shipment, utilizing manual or automated counting methods as required.
• Organize and arrange cash and coins in designated dispensers according to denomination.
• Resolve account discrepancies and address customer concerns with professionalism and discretion.
• Promote and cross-sell the bank’s products and services to meet customer needs.
• Operate company vehicle to deliver and retrieve documents and packages to and from local branches and other designated locations.
• Respond to customer account inquiries, following all bank protocols for customer verification and information security.
• Assist customers with issuing new debit cards and maintaining existing cards.
• Participate in branch opening and closing procedures assigned.
• Ensure strict compliance with all federal, state, and company policies, procedures, and regulatory requirements.
• Adhere to all security protocols as outlined in the Bank’s Information Security Program.
• Perform additional duties as assigned by management or supervisors.

Requirements

• High school diploma or equivalent required; some college coursework preferred.
• Proficiency with computers and related software applications.
• Maintain effective communication with customers and team members through various channels.
• Demonstrate professionalism and composure in resolving conflicts.
• Consistently maintain accuracy and keen attention to detail in all tasks.
• Strong customer service skills required.

Benefits

• Medical, dental, and vision coverage
• Telemedicine
• Paid time off, paid volunteer time, and paid holidays
• Flexible Spending Account and Dependent Care FSA
• Basic life and AD&D insurance; voluntary life and AD&D
• Long-term disability
• 401(k) retirement plan
• Recruiting referral bonus
• Employee Stock Ownership Plan
• Gym membership reimbursement program