Bank Teller - Kalispell, MT

Responsibilities

• Enthusiastically support the Bank's values and mission
• Engage customers in meaningful conversations regarding their financial needs and goals, identifying referral opportunities for banking center team members
• Cultivate professional relationships with customers, listening carefully to their needs and displaying empathy to provide the best service possible
• Proactively help to resolve customer concerns in a timely, professional and positive manner, escalating issues to next level of authority, as needed
• Display a high degree of integrity, trustworthiness and professionalism at all times
• Actively promote teamwork, leading by example and taking initiative to assist others
• Facilitate and process account transactions accurately and efficiently to minimize errors and reduce fraud
• Complete all essential training and display enthusiasm for continuous learning, accepting constructive feedback from more experienced team members
• Maintain consistently punctuality and attendance
• Follow Bank policy, procedures and guidelines to protect customers and bank assets

Requirements

• Be motivated and reliable
• Have strong ethics and integrity
• Be enthusiastic, have a positive attitude and be approachable
• Have a passion for excellent customer service
• Able to work successfully with a diverse group of people

Qualifications

• High school diploma or equivalent required
• 1+ year experience interacting with people and displaying excellent customer service skills, demonstrated through work, military and/or education, required
• Knowledge of and experience with bank products, online banking, mobile banking applications, debit cards, etc. preferred but not mandatory

Skills

• Detail oriented
• Clear, concise, and effective communication skills - both written and verbal
• Basic Computer skills
• Willing to learn

Benefits

(Not specified)

Pay

(Not specified)

Schedule

(Not specified)