Bank Teller

Job Responsibilities

• Serves customers by completing account transactions.
• Provides account services to customers by receiving deposits and loan payments; cashing checks; issuing savings withdrawals; recording night and mail deposits; selling cashier's checks, traveler's checks, and series e bonds; answering questions in person or on telephone; referring to other bank services.
• Records transactions by logging cashier's checks, traveler's checks, and other special services; preparing currency transaction reports.
• Cross-sells bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative.
• Completes special requests by closing accounts; taking orders for checks; exchanging foreign currencies; providing special statements, copies, and referrals; completing safe-deposit box procedures.
• Maintains customer confidence and protects bank operations by keeping information confidential.

Job Duties

• Reconciles cash drawer by proving cash transactions; counting and packaging currency and coins; reconciling loan coupons and other transactions; turning in excess cash and mutilated currency to head teller; maintaining supply of cash and currency.
• Complies with bank operations and security procedures by participating in all dual-control functions; maintaining customer traffic surveys; auditing other tellers' currency; assisting in certification of proof.

Skills and Qualifications

• Customer Service
• Attention to Detail
• General Math Skills
• Verbal Communication
• Integrity
• Selling to Customer Needs
• People Skills
• Financial Skills
• Financial Software
• Thoroughness
• Documentation Skills