Bank Teller

Essential Duties And Responsibilities

• Processes a variety of customer transactions at a teller window.
• Recognizes customer needs and recommends products, services, or assistance of other bank employees or departments.
• Participates in the bank’s referral program and utilizes any applicable technology and/or programs to effectively show results.
• Meets specific referral goals on a weekly, monthly, quarterly and/or yearly basis.
• Operates and balances a terminal and cash drawer daily.
• Accepts and processes the following transactions: savings, checking, and Holiday Savings account, loan payments, SDB rental payments, sells money orders/official checks, and any type of cash withdrawal.
• Accepts checks for cashing in accordance to FNB check handling procedures.
• Participates and successfully completes all required training courses.
• Willingness to be flexible with a strong desire to create a work environment conducive to teamwork.
• Assists with various duties associated with money shipments/orders, etc.
• Willingness to perform additional branch duties and responsibilities outside the realm of processing transactions.
• Handles all cash, customer transactions, and customer information in accordance with FNB Security Policy and Procedures.
• Motivation to make outbound sales calls to current and prospective clients.
• Willingness to work flexible hours to accommodate branch staffing requirements to service needs.
• Maintains a position of trust and responsibility by keeping all customer business and personal information confidential.
• Accepts responsibilities and projects as assigned by a supervisor to add value to Farmers National Bank.
• Maintains compliance with all appropriate rules and regulations.
• Completes all mandatory and elective training, including BSA (Bank Secrecy Act) and Anti-Money Laundering procedures.

Education And/Or Experience

• High School diploma or General Education degree (GED).
• Proven cash handling experience.
• Basic computer skills and knowledge, use of a calculator, typewriter, phone, fax machine, and other office equipment.
• Customer service and/or sales experience at any level.