Bank Teller

Responsibilities

• Perform teller duties, which involves receiving checks and cash for deposit, verifying amount, examining checks for endorsements, accepting loan payments, credit card payment, and processing cash advances.
• Present a helpful, cheerful, professional image when waiting on members in person or on the telephone.
• Provide information to members concerning the Credit Union products available to them, such as money orders, teller checks, ATM and VISA cards, and attempt to cross-sell them.
• Provide members with account balances and loan payoff figures.
• Process incoming mail and telephone transfers. Answer telephone, assist members, or transfer calls to proper departments.
• Balance cash drawer daily and maintain Teller Balance Record in accordance with Teller Procedure 3.17 Teller Cash Over/Short.
• Collect funds on returned checks.
• Understand the Bank Secrecy Act and complete currency transaction reports as required.
• Perform all duties in compliance with the established Credit Union Quality Standards.
• Keep current knowledge of all services and products provided by the Credit Union and cross-sell these services and products whenever possible.
• Display a pleasant, professional style on the job and follow guidelines established in the company's Policy Manual, including Code of Ethics, dress code, and attendance areas.
• Complete all training designed to enhance capabilities, including in-house training as well as outside seminars, workshops, etc.
• Acquire and maintain the necessary working knowledge of Federal and State laws and regulations and Credit Union Bylaws and Policies in order to ensure compliance.
• Travel to other branches when necessary.
• Perform other duties as assigned.

Qualifications

• Strong communication skills.
• High school education with strong Math and English skills.
• Some accounting knowledge.
• Friendly, personable, able to communicate with all types of people.
• Computer knowledge.
• The ability to maintain a high level of confidentiality.