Bank Teller

Responsibilities

• Perform teller duties, including receiving checks and cash for deposit, verifying amounts, examining checks for endorsements, accepting loan payments, credit card payments, and processing cash advances.
• Present a helpful, cheerful, professional image when interacting with members in person or on the telephone.
• Provide information to members about Credit Union products such as money orders, teller checks, ATM and VISA cards, and attempt to cross-sell these products.
• Offer account balances and loan payoff figures to members.
• Process incoming mail and telephone transfers, answer the telephone, and assist members or transfer calls to appropriate departments.
• Balance cash drawer daily and maintain Teller Balance Record according to procedures.
• Collect funds on returned checks.
• Understand and comply with the Bank Secrecy Act, completing currency transaction reports as required.
• Ensure compliance with Credit Union Quality Standards and cross-sell services and products.
• Keep up-to-date on all services and products offered by the Credit Union and promote them as needed.
• Follow company policies and guidelines, including the Policy Manual and Code of Ethics.
• Complete all training designed to enhance capabilities, including in-house training and external seminars, workshops, etc.
• Acquire and maintain knowledge of relevant federal and state laws and regulations, as well as Credit Union Bylaws and Policies.
• Travel to other branches as necessary.
• Perform other duties as assigned.

Qualifications

• Strong communication skills.
• High school diploma with strong math and English skills.
• Some accounting knowledge.
• Friendly and personable demeanor.
• Basic computer knowledge.
• Ability to maintain high levels of confidentiality.