Bank Lot Attendant

About the role

The Lot Attendant will uphold the company mission statement while creating a welcoming atmosphere for our customers and clients. This Lot Attendant will greet the public in a manner consistent with the LAZ Way, serving as a representative displaying honesty, integrity, accountability, and teamwork which includes excellent communication skills.

Responsibilities

• Ensure regular and punctual attendance
• Ensure all parkers are going into the branch when parking in the lot
• Communicate politely that the lot is for banking patrons only
• Report concerns or needs to direct supervisor and only to a Bank Branch Manager if directly asked or in the case of an emergency
• Be in correct LAZ Parking uniform, on time, and ready to work when scheduled
• Work with and without supervision and follow directions of supervisors when requests are made
• Keep parking location clean
• Pick up miscellaneous trash
• Inform all people loitering to move off property
• Report graffiti or vandalism
• Make sure there are no tripping hazards in the lot
• Sweep and change signage when needed

Qualifications

• High school diploma or GED required
• Parking industry experience is preferred but not required
• Background in security is preferred
• Prior customer service experience is highly desired

Skills

• Display or put forth a positive attitude
• Willingness to do whatever is needed to make the surface lot successful
• Ability to be approachable
• Strong customer service skills and abilities
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude)
• Ability to work independently and multi-task
• Ability to communicate professionally and effectively with all levels of the organization and outside customers and clientele
• Ability to interpret policies, procedures, and standard business practices
• Demonstrates a sense of urgency and timeliness

Physical Demands

• Ability to constantly stand, walk and move about on foot for sustained periods of time (throughout entire shift)
• Ability to lift, carry, push, pull or otherwise move objects of at least 30 pounds in weight
• Ability to work in the elements - heat, wind, snow, rain, etc.
• Ability to bend, stoop, squat and lift frequently throughout a shift
• Ability to apply pressure to an object with the fingers and palm
• Ability to perform functions that require repetitive motions using hands, wrists and arms
• Ability to express or exchange information, instructions, ideas, etc. by means of the spoken word
• Ability to receive detailed information through oral communication and to make discriminations in sound

Pay & Schedule

Pay rate: $21 - $22/HR. Hours: M-F 9AM - 5PM, Sat 8AM-2PM. Location: 65 N Winchester Blvd. Santa Clara, CA.