Bank Associate – Mid-Shift

About the role

MCI is seeking a motivated and customer-focused Bank Associate to join our team. This role offers the perfect balance of structure and flexibility, allowing you to deliver consistent, high-quality service while working in a dynamic virtual environment.

Responsibilities

• Process deposits, withdrawals, and routine banking transactions.
• Aid customers with account inquiries and issue resolution.
• Promote banking products and services tailored to client needs.
• Ensure compliance with internal policies and financial regulations.

Qualifications

• High School Diploma/GED
• Prior experience as a teller, associate, or in a banking role preferred.
• Strong customer service orientation.
• High attention to detail and accuracy in transaction processing.

Conditions of Employment

• All MCI Locations Must be authorized to work in the country where the job is based.
• Subject to the program and location of the position.
• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
• Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening.
• Job offers are contingent on drug screening results. (Does not apply in Canada)

Compensation Details

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

Physical Requirements

• This job operates in a professional office environment.
• While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset.
• The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer.
• The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Reasonable Accommodation

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.