Bank Associate – Mid-Shift

About the role

MCI is seeking a motivated and customer-focused Bank Associate to join our team. This role offers a balance of structure and flexibility, allowing you to deliver consistent, high-quality service while working in a dynamic virtual environment.

Responsibilities

• Process deposits, withdrawals, and routine banking transactions.
• Aid customers with account inquiries and issue resolution.
• Promote banking products and services tailored to client needs.
• Ensure compliance with internal policies and financial regulations.

Requirements

• High School Diploma/GED
• Prior experience as a teller, associate, or in a banking role preferred.
• Strong customer service orientation.
• High attention to detail and accuracy in transaction processing.

Qualifications

• All positive, and driven applicants are encouraged to apply.
• The Ideal candidates for this position are highly motivated and dedicated.
• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint.
• Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening.
• Job offers are contingent on drug screening results.
• Must be authorized to work in the country where the job is based.
• Subject to the program and location of the position.

Skills

• Customer service orientation.
• Attention to detail.
• Accuracy in transaction processing.

Benefits

Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members. These include:

• Comprehensive medical, dental, and vision coverage.
• Paid Time Off.
• Incentives & Rewards.
• Health Benefits.
• Retirement Savings.
• Disability Insurance.
• Life Insurance.
• Career Growth.
• Paid Training.
• Fun, Engaging Work Environment.
• Casual Dress Code.

Pay

Compensation and benefits packages are competitive and designed to grow with you over time.

Schedule

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.