Bank Applications Administrator

At Northrim Bank, our vision is to be Alaska’s premier bank and employer of choice. We are looking for professional and knowledgeable employees who take pride in their work and believe in providing value for our customers and communities.

Benefits

• Medical, Dental, and Vision insurance, including FSA (Flex Spending Account)
• Paid Time Off to include select paid holidays
• Retirement Benefits with generous 401K match
• Paid Parental Leave
• Education Assistance
• Employee Assistance Program
• Employee Wellness Program

Pay

Pay depends on experience. Minimum is $79,215.38 annually ($3,046.74 bi-weekly).

Responsibilities

• Administer, maintain, and optimize enterprise banking applications
• Install upgrades, patches, and enhancements while ensuring minimal disruption
• Troubleshoot application issues and partner with vendors to resolve them quickly
• Manage application servers, authentication systems, and communication gateways
• Support cloud-based (SaaS) applications and monitor system health
• Collaborate with business leaders to implement new products, services, and process improvements
• Manage user access and permissions while maintaining security and compliance
• Test new functionality before deployment to ensure smooth implementation
• Monitor service requests and provide timely, friendly support to internal employees
• Document system changes, procedures, and best practices
• Continuously identify opportunities to improve processes through automation and innovation

Requirements

• Associate's degree in Computer Science or a related field (or equivalent combination of education and experience)
• 3+ years of Applications Administrator experience
• 2+ years of Help Desk or technical support experience
• Experience supporting enterprise business applications
• Working knowledge of Windows operating systems, virtualization, enterprise security, and backup technologies
• Experience with Microsoft Office Suite
• Strong analytical, troubleshooting, and organizational skills

Skills

• Loves solving complex technical challenges
• Thrives in a collaborative environment
• Enjoys learning new technologies
• Exceptional attention to detail
• Balances multiple priorities without sacrificing quality
• Communicates technical information clearly to both technical and non-technical audiences
• Thinks proactively and enjoys improving systems before problems occur
• Embraces change and helps others navigate it successfully

Qualifications

• Experience in banking or financial services (bonus)
• Branch, lending, or banking operations experience (bonus)
• Knowledge of SQL or other structured query languages (bonus)
• Experience with software implementations and application integrations (bonus)
• Military technical experience or education related to information technology (bonus)

At our bank, technology isn't just about keeping systems online—it's about empowering people. You'll have the opportunity to make a meaningful impact by improving the tools our employees rely on every day while working alongside a collaborative team that values innovation, integrity, and continuous improvement.