Band Instrument Repair Technician - Tier 3

Key Responsibilities

• Perform advanced customer-owned brass and woodwind repairs
• Diagnose complex mechanical, acoustical, and playability issues
• Set and uphold repair quality and turnaround standards
• Mentor Tier 1 and Tier 2 technicians
• Collaborate with service managers on workflow improvements
• Support students, educators, and professional musicians

Qualifications

• Minimum 4+ years of professional band instrument repair experience
• Advanced proficiency in brass and woodwind repair, including complex mechanical and playability issues
• Proven ability to work independently in a retail store–based repair environment
• Strong communication skills and comfort working directly with retail staff, road reps, and band directors
• Highly organized, detail-oriented, and able to manage workload during peak school seasons