BALENCIAGA | Sales & Client Advisor | Rodeo Drive

About the role

This is an exciting opportunity to join Balenciaga’s Beverly Hills – Rodeo Drive team as a Sales & Client Advisor who will drive the business and contribute to the brand philosophy.

Responsibilities

• Achieve sales goals
• Perform opening and closing of the store according to company policies
• Ensure the stockroom is organized and set up properly so staff can easily access merchandise
• Assist management in overseeing day-to-day operations of the store
• Work towards balanced strengths in sales, operations, merchandising, and personnel management
• Maintain great interpersonal skills to ensure clear, effective communication with all departments, stores, colleagues, and staff
• Handle customer complaints and feedback appropriately and in a timely manner
• Support, follow, implement, and enforce the store operations manual at all times; provide feedback on any updates or changes that may become necessary
• Enforce all sustainability policies implemented by the company both locally and globally

Stock, Inventory & Loss Prevention Management

• Partner with the Stock Associate, Operations Manager, and Sales Team to ensure store shrinkage through sound operational execution
• Ensure cash registers and safe are functioning properly; enforce back-of-house standards for cash/change accuracy and timely bank deposits

Visual Management

• Assist with the implementation of visual display and merchandising as directed by the Store Manager/Direct Report according to company standards
• Communicate all company information related to visual standards, received from the Store Manager and Corporate, to the team as needed

Store Maintenance Management

• Oversee daily cleaning and physical upkeep of the inside and outside of the store
• Maintain highest standards in the functioning, presentation, and maintenance of store property (fixtures, shelving, carpeting, lighting, and supplies)
• Ensure proper levels of supplies are on hand at all times

Requirements

• 3+ years of experience in a similar role, preferably within retail or fashion companies
• Ability to manage multiple tasks in a fast-paced and dynamic environment through excellent communication skills (both verbal and written)
• Proven ability to drive results in a selling role, exceeding individual and store goals
• Commercial awareness and strong business acumen through a genuine passion for the fashion industry
• Strategic vision to develop the business and maintain a high level of personal performance

Pay

A reasonable estimate of the current hourly range for this role is $22.00 USD to $26.00 USD for individuals assigned and/or hired to work in California.

Schedule

Full time

Benefits

• Opportunities to learn and grow professionally within the House or the Kering group
• Empowerment to create, build, and sustain high-performing teams that excel in execution
• Guidance to reach full potential in a stimulating and fulfilling workplace environment