Balducci's Bakery Manager - McLean, VA

About the role

Oversee a talented team, deliver high-quality bakery products, and create exceptional customer experience while managing a key department that drives sales, freshness, and store success. This role offers a fast-paced, hands-on environment with room to grow and make a visible impact every day.

Main Responsibilities

• Oversee daily Bakery Department operations, ensuring high standards for quality, freshness, presentation, and customer service
• Foster a welcoming, customer-focused environment and resolve customer concerns and special orders
• Plan and execute daily bakery production based on sales trends and seasonal demand
• Execute merchandising plans, promotions, planograms, and seasonal programs
• Manage department sales, labor, scheduling, ordering, inventory, and shrink
• Ensure compliance with food safety, sanitation, and regulatory requirements
• Hire, train, coach, and develop bakery associates while promoting teamwork and accountability

Qualifications

• Strong customer-service mindset with a passion for quality and presentation
• Effective communication, coaching, and team-building skills
• Clear communication and the ability to lead in a fast-paced environment
• Strong organization, time management, and problem-solving skills
• Bakery production and merchandising execution
• Labor planning and scheduling
• Sales performance, shrink control, and inventory management
• Food safety, sanitation, and compliance oversight
• Baking, decorating, proofing, and production planning techniques
• Food safety standards, temperature controls, allergen handling, and sanitation procedures
• Retail bakery operations and high-volume production environments
• Ability to review sales, labor, and production data to inform departmental planning
• Ability to train, coach, and develop associates at various skill levels
• Ability to lift up to 50 lbs. and work in hot and cold temperature environments
• Flexible availability including early mornings, evenings, weekends, and holidays
• Reliable attendance
• Compliance with company safety policies and Code of Business Conduct

Benefits

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay)
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve