Bakery Venue Service Team Member (Coffee Bar) - Part Time

Responsibilities

• Weighs, prices, and packages customer orders.
• Understands venue menus, stays abreast of specials, menu changes, etc.
• Follows cash handling procedures related to the service venues.
• Monitors product quality and freshness and ensures proper product rotation.
• Completes product spoilage and transfer records as needed.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

• Good understanding of food production and fundamental cooking techniques.
• Ability to visually examine products for quality and freshness.
• High energy, enthusiastic, and displays an affinity for WFM products, core values, and company philosophy.
• Ability to sell proactively.
• Ability to understand and convey to others the differentiating factors about WFM products.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Requirements

• No prior retail experience required.
• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Pay & Benefits

• Wage range: $17.50–$25.40 hourly, commensurate with experience.
• Whole Benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks (eligibility varies based on location, length of service, and job type).
• New entry level Team Members who successfully complete their first 90 days and remain actively employed in an eligible role may be eligible for a base rate increase after their 90-day anniversary.