Bakery Venue Service Team Member (Coffee Bar) - Part Time

About the Role

Performs all functions related to customer service, stocking, and sanitation. Ensures a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times. Team Members must be prepared to perform duties inherent in other Team Member job descriptions, with Team Leaders spending significant time on the floor engaging with customers and assisting as needed.

Responsibilities

• Weighs, prices, and packages customer orders.
• Understands venue menus and stays updated on specials and menu changes.
• Follows cash handling procedures related to service venues.
• Monitors product quality and freshness, ensuring proper product rotation.
• Completes product spoilage and transfer records as needed.
• Arrives to work station on time, appropriately groomed, and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses customer needs promptly, and models suggestive selling techniques.
• Maximizes sales potential through effective procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and ensures compliance with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; ensures equipment meets WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

• Good understanding of food production and fundamental cooking techniques.
• Ability to visually examine products for quality and freshness.
• High energy, enthusiasm, and affinity for WFM products, core values, and company philosophy.
• Ability to sell proactively and understand differentiating factors about WFM products.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information clearly and respectfully to Team Members, customers, and vendors.
• Ability to meet customer service expectations in all interactions.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Qualifications

• No prior retail experience required.

Physical Requirements

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing, and pulling.
• Work requires bending, twisting, squatting, and reaching.
• Exposure to FDA-approved cleaning chemicals.
• Exposure to temperatures: <32°F (freezing), 32-40°F (refrigerators), >90°F.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Pay

The wage range for this position is $15.00–$24.40 per hour.

Benefits

Whole Foods Market offers "Whole Benefits," including:

• Eligibility for a store discount.
• Paid time off.
• Financial wellness programs.
• Health and wellness support programs.
• Access to other Team Member perks.

Eligibility for Whole Benefits is determined by the terms of the applicable plan at the date of hire and may vary based on work location, length of service, and job type (regular or seasonal). New entry-level Team Members who complete their first 90 days of employment and remain actively employed in an eligible role may be eligible for a base rate increase after their 90-day anniversary.