Bakery Venue Service Team Member (Coffee Bar) - Full Time

About the Role

Performs all functions related to customer service, stocking, and sanitation. All Whole Foods Market retail positions require providing courteous, friendly, and efficient service to customers and team members, adhering to store Standard Operating Procedures, supporting WFM core values, promoting national, regional, and store programs, and ensuring compliance with health and safety regulations.

Responsibilities

• Weighs, prices, and packages customer orders.
• Understands venue menus, stays abreast of specials and menu changes.
• Follows cash handling procedures for service venues.
• Monitors product quality and freshness and ensures proper product rotation.
• Completes product spoilage and transfer records as needed.
• Arrives on time, appropriately groomed and dressed, works all scheduled shifts, and attends required trainings and meetings.
• Provides excellent customer service, addresses needs promptly, models suggestive selling techniques, and answers phones/pages courteously.
• Maximizes sales potential through proper prepping, storing, rotating, stocking, and merchandising of product.
• Follows and ensures compliance with procedures including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; ensures equipment meets WFM cleanliness and safety standards.
• Performs opening, mid‑day, and closing duties; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

• Good understanding of food production and fundamental cooking techniques.
• Ability to visually examine products for quality and freshness.
• High energy, enthusiastic, and an affinity for WFM products, core values, and company philosophy.
• Proactive selling ability.
• Ability to convey differentiating factors about WFM products.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information clearly and respectfully to team members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions.
• Ability to follow directions and procedures; effective time management and organization.
• Passion for natural foods and the Whole Foods Market mission.
• Strong work ethic and ability to work in a fast‑paced environment with urgency.
• Understanding of and compliance with WFM quality goals.

Experience

No prior retail experience required.

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.
• In an 8‑hour workday: standing/walking 6‑8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Required motions: bending, twisting, squatting, reaching.
• Exposure to FDA‑approved cleaning chemicals.
• Temperature exposure: below 32 °F (freezing), 32‑40 °F (refrigerators), above 90 °F.
• Ability to work in wet and dry conditions.
• Flexible schedule including nights, weekends, and holidays as needed.
• Use of tools and equipment such as knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Pay

The wage range for this position is $17.00‑$25.40 hourly, commensurate with experience.

Benefits

Whole Foods Market offers “Whole Benefits,” a wide range of benefits for full‑ and part‑time team members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and other team‑member perks. Eligibility is determined by the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type.