Bakery Team Trainer - Full Time

Principal Duties

Ensures new and ongoing store and team training programs are successfully delivered and completed.

Works within training deadlines and goals.

Collaborates with Team Leaders and the Store Trainer to schedule New Member training during their first four shifts.

Coordinates with New Members, Team Leadership, and the Store Trainer on the timely completion of New Member Connections, regularly communicating status toward completion.

Facilitates team-specific operational training for Team Members, including team Operational Learning Pathways and team-specific program rollouts.

Attends Team Trainer meetings, as scheduled.

Acts as a role model for constant food safety, sanitation procedures, and occupational safety.

Trains all Team Members on customer service standards and looks for opportunities to provide timely feedback.

Trains all Team Members on new products, their differentiation, sales tactics, and department placement.

Consistently practices and models proper care, use, and maintenance of all team equipment and PPE.

Completes the Team Trainer Operational Learning Pathway, Team Trainer Certification, and other assigned training.

Familiarizes themselves with the Store Training Roles Handbook and maintains engagement with all communication platforms.

Organizes, tracks, reports, and maintains accurate training records using Whole Foods Market’s learning systems.

Principal Skills

Comfortable speaking with small and large groups and inspiring others.

Capable of teaching others in a constructive and positive manner.

General computer skills and basic knowledge of software applications (MS Office Suite).

Working knowledge of Whole Foods Market’s learning systems.

Strong communication skills and willingness to work as part of a team.

Able to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.

Able to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.

Able to follow directions and procedures; effective time management and organization skills.

Passion for high-quality foods and the mission of Whole Foods Market.

Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.

Understanding of and compliance with Whole Foods Market’s quality goals.

Experience: 6 months of Whole Foods Market experience (or equivalent retail training experience).

Requirements

Must be able to lift 50 pounds.

In an 8-hour workday: standing/walking 6-8 hours.

Hand use: single grasping, fine manipulation pushing, and pulling.

Motion: bending, twisting, squatting, and reaching.

Exposure to FDA approved cleaning chemicals.

Exposure to temperatures: less than 32 degrees Fahrenheit (freezers), 32-40 degrees Fahrenheit (refrigerators), greater than 90 degrees Fahrenheit.

Ability to work in wet and/or cold environments.

Ability to work a flexible schedule including nights, weekends, and holidays as needed.

Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

Pay

$17.00-$25.40 Hourly, commensurate with experience.

Benefits

Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks.