Bakery Team Member (Service Counter) - Full Time

About the role

Supports the Bakery team by handling tasks such as receiving and preparing product, maintaining displays, and selling products in line with Whole Foods Market's Work-from-Market (WFM) standards.

Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked.
• Stocks and cleans shelves, bins, and display areas.
• Maintains back stock in good order.
• Aids in the sampling program, keeping sample areas full, clean, and appealing.
• Assists with periodic inventory checks.
• Arrives on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addressing needs of customers in a timely and effective manner, and models suggestive selling techniques.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working and shopping environment; maintains equipment in accordance with Whole Foods Market cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Requirements

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Assists with periodic inventory checks.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Skills

• Ability to sell proactively.
• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Assists with periodic inventory checks.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectful manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures; effective time management and organization skills.
• Passion for natural foods and the mission of Whole Foods Market.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with WFM quality goals.

Qualifications

No prior retail experience required.

Physical Requirements / Working Conditions

• Must be able to lift 50 pounds.
• In an 8-hour work day: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Motions: bending, twisting, squatting and reaching.
• Exposure to FDA approved cleaning chemicals.
• Exposure to temperatures: 90 degrees Fahrenheit.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• May require use of ladders.

Pay

$15.00-$24.40 Hourly, commensurate with experience.

Schedule

Flexible schedule including nights, weekends, and holidays as needed.