Bakery Sales Associate

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Keeps bakery department well stocked and appealing to meet customer demand.
• Smiles and greets customers, makes suggestions, answers questions about various products.
• Helps resolve customer concerns in a prompt and courteous manner.
• Takes customer orders over the phone or in person at the store with a pleasant and positive attitude.
• Determines what the customer is looking for in terms of size, flavor, and appearance.
• Sets up special-order tables during peak hours and shopping days.
• Sets bakery cases and builds displays as needed.
• May also be required to write on cakes.
• Ensures that merchandise is fresh, in saleable condition and properly priced with the correct signage.
• Handles spoiled and damaged product, or product that is close to expiration, according to company procedures and standards.
• Removes product that is not saleable to ensure quality.
• May assist with the production of breads, pastries and other baked goods to sell.
• Adheres to use of production logs and company approved recipes.
• Responsible for general sanitation in the department.
• Follows cleaning schedules and department guidelines to ensure that work areas, equipment, counters, display cases, etc. are well maintained, clean and meet all health and OSHA requirements.
• Disposes of trash properly.
• May assist with receiving, unloading, checking-in, breaking-down, and storing deliveries through operation of a power jack or hand jack (if properly trained – training provided).
• May assist with baling cardboard or other related duties if properly trained.
• Training provided.
• Aids in minimizing shrink and controlling damages.
• Reports shortages or overages to manager.
• Ensures smooth function of department and store by cooperating with co-workers and supervisors.
• Responsible to continuously improve job performance.
• Responsible for utilization of all company provided Personal Protected Equipment (PPE). Including but not limited to cut resistant gloves, safety cutters, company sponsored footwear, etc.
• May also be called upon to assist in other departments.

Qualification Requirements

• Completed or working towards a High School Diploma or General Education Degree (GED).
• No prior experience required.