Bakery Order Writer (Buyer / Inventory Replenishment) - Full Time
About the Role
Orders, replenishes, and merchandises bakery, coffee, and juice products while participating in regional purchasing and promotional programs. Monitors inventory control, replenishes product, and assists in organizing and developing promotional displays while maintaining OTS standards. Ensures courteous, friendly, and efficient service to customers and team members at all times, adhering to Whole Foods Market’s core values and Standard Operating Procedures.
Responsibilities
- Replenishes products through proper buying procedures.
- Monitors and acts upon open PO reports for purchases and credits accurately and timely.
- Requests and ensures proper signage for products.
- Controls spoilage/shrink, achieves turn goals, and participates in inventory.
- Completes spoilage, sampling, temperature, and sweep worksheets as required.
- Ensures orders for product are timely and accurate to monitor inventory turns.
- Maintains positive working relationships with vendors.
- Oversees customer special order procedures.
- Analyzes and controls product transfers, waste, and spoilage.
- Supports leadership in conducting inventories.
- Maintains financial profitability by meeting and exceeding purchasing and sales targets.
- Arrives to work station on time, appropriately groomed, and ready to work; works all scheduled shifts and attends required trainings and meetings.
- Provides excellent customer service, addresses customer needs promptly, and models suggestive selling techniques.
- Maximizes sales potential through effective procedures for prepping, storing, rotating, stocking, and merchandising product.
- Follows and ensures compliance with established procedures, including weights and measures, health and sanitation, and safe work practices.
- Maintains a clean and sanitary working and shopping environment; ensures equipment meets WFM cleanliness and safety standards.
- Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
- Immediately reports safety hazards and violations.
- Performs other duties as assigned by store, regional, or national leadership.
Skills
- Comprehensive knowledge of bakery, coffee, and juice products.
- Working knowledge and application of merchandising expectations.
- Ability to educate team members on product knowledge and convey enthusiasm.
- Strong basic math skills.
- Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook, and ordering systems.
- Strong to excellent communication skills and willingness to work as part of a team.
- Ability to deliver information clearly and respectfully to team members, customers, and vendors.
- Ability to meet customer service expectations and standards in all interactions.
- Ability to follow directions and procedures; effective time management and organization skills.
- Passion for natural foods and the mission of Whole Foods Market.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Understanding of and compliance with WFM quality goals.
Requirements
- 12+ months of retail experience.
Physical Requirements / Working Conditions
- Must be able to lift 50 pounds.
- In an 8-hour work day: standing/walking 6-8 hours.
- Hand use: single grasping, fine manipulation, pushing, and pulling.
- Work requires bending, twisting, squatting, and reaching.
- Exposure to FDA-approved cleaning chemicals.
- Exposure to temperatures: <32°F (freezing), 32-40°F (refrigerators), >90°F.
- Ability to work in wet and dry conditions.
- Ability to work a flexible schedule including nights, weekends, and holidays as needed.
- Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
- May require use of ladders.
Pay
The wage range for this position is $18.50 - $30.20 per hour, commensurate with experience.
Benefits
Whole Foods Market offers "Whole Benefits," including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other team member perks. Eligibility for Whole Benefits is determined by the terms of the applicable plan at the date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).