Bakery Lead

About the Position

Do you have a passion for food? Are you committed to delivering an excellent experience for guests? As a Bakery Department Lead, you'll help bring our mission to life by supporting the Bakery Department Manager in making everyday eating extraordinary. You'll assist in leading your team with care and purpose, ensuring every guest feels welcome, and every department looks its best. You'll work side by side with your team and manager, teaching and coaching them to grow while celebrating their successes. You'll keep things running smoothly, solve problems quickly, and step in as acting manager when needed. This role reports to the Bakery Department Manager and embodies a culture of leadership, hospitality, excellence, and teamwork.

What You'll Do

• Help monitor labor schedules to meet productivity and budget goals.
• Assist in maintaining accurate inventory levels, minimizing shrink, and supporting ordering processes.
• Act as a resource for team members and provide guidance in the manager's absence.
• Model and coach "Impeccable Hospitality" by actively engaging guests and creating positive experiences.
• Help implement merchandising strategies and promotional plans to maximize sales and profitability.
• Assist in analyzing department financial and performance metrics.
• Collaborate with fellow department leaders to drive overall store success.
• Leverage available technology to perform these tasks.

Qualifications

• 1+ years of progressive management experience in supermarkets, retail, restaurants, hotels, or general business.
• Strong leadership skills with the ability to motivate and develop high-performing teams.
• Proven ability to deliver an exceptional guest experience while achieving performance goals.
• Excellent communication, problem-solving, and conflict resolution skills.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
• Basic proficiency with POS systems, scheduling tools, and Microsoft Office Suite.
• Must be 21 years of age or older.

Preferred Qualifications

• Associate's degree in business, retail management, or related field; or equivalent experience.
• Experience in grocery, fresh food retail, hospitality, or high-volume specialty retail environment.
• Knowledge of inventory management systems and financial reporting.
• Bilingual skills a plus.

Availability

This position requires the willingness to work a flexible schedule, including weekends, days, evenings, and holidays.

Pay

The pay range for this position is $19.03 - $20.65 per hour.

Physical and Work Conditions

• Repetitive hand/arm movements, grasping, bending, reaching, ability to lift, push, or pull up to 50 pounds by oneself, and exposure to extreme temperatures.
• Ability to use tools and equipment: knives, ladders, stepstools, box cutters, pallet jacks, and other equipment.
• Required to spend long periods of time on their feet and stand or walk without a break (for up to 4 hours or as required by law).
• Required to wear an approved hat, hair net, and/or beard guard, and personal protective equipment.