Bakery Clerk - Afternoons, Evenings and Weekends - Cosentino's Price Chopper #106 8700 E. 63rd Street Kansas City, MO 64133

About the role

The Bakery Clerk position at Cosentino's is aimed at assisting customers in their shopping experience by efficiently producing, stocking, and packaging bakery items.

Responsibilities

• Know and implement Cosentino’s Customer Service Standards.
• Courteously and efficiently assist customers by filling orders at the bakery counter.
• Know your department products, procedures, and policies to accurately and courteously answer customer questions.
• Aid in merchandising products in a creative and appealing manner, keeping display cases clean and full.
• Maintain productivity standards to achieve desired team and individual results.
• Follow rotation procedures to ensure stale or outdated product is not used or purchased by customers.
• Ensure the bakery is stocked, cleaned, and ready for the next shift or day’s business.
• Contribute to a clean and safe environment for customers and coworkers by actively working to keep the area clean.
• Comply with and encourage others to comply with all health regulations, sanitation guidelines, and safety procedures for your department and store.
• Operate, clean, and maintain all equipment safely and competently.
• Demonstrate strong verbal and interpersonal skills for positive customer and peer interactions.
• Show basic math and reading skills required for the position.
• Promote sales by suggesting additional products or services.
• Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team.
• Quickly unload incoming shipments of bakery ingredients and neatly stock them in their designated areas without damaging merchandise.
• Support your company by completing additional tasks identified by management, assisting other stores or departments as needed, and gaining new skills when necessary.

Requirements

• A food handling permit must be obtained within the first 14 days of employment.
• Completion of ongoing training and development as listed on the Cosentino’s Learning Plan.

Skills

• Knowledge of Cosentino’s Customer Service Standards.
• Ability to assist customers efficiently and courteously.
• Understanding of department products, procedures, and policies.
• Ability to merchandize products creatively and keep display cases clean.
• Ability to meet or exceed productivity standards.
• Ability to follow rotation and break-out procedures.
• Ability to ensure the bakery is stocked, cleaned, and ready for the next shift or day’s business.
• Ability to contribute to a clean and safe environment.
• Ability to comply with and encourage others to comply with health regulations, sanitation guidelines, and safety procedures.
• Ability to operate, clean, and maintain all equipment safely and competently.
• Strong verbal and interpersonal skills.
• Basic math and reading skills.
• Ability to promote sales by suggesting additional products or services.
• Ability to resolve customer complaints professionally.
• Ability to quickly unload and stock incoming shipments of bakery ingredients.
• Ability to support the company by completing additional tasks, assisting other stores or departments, and gaining new skills.