BAKERY/CAKE DECORATOR

About the role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards.

Responsibilities

• Establish and maintain a safe and clean environment that encourages customers to return.
• Aid the department manager in achieving sales and profit goals.
• Maintain quality assurance standards.
• Assist customers in finding products and answer their questions.
• Offer product samples and prepare bakery items based on customer requests.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Check product quality, review sell by dates, and take appropriate action.
• Decorate cakes, pastries, cupcakes, cookies, and other bakery items.
• Label, stock, sign, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customers.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all local, state, and federal health and civil code regulations.
• Follow all current merchandising, customer service, labor control, expense, supply controls, loss prevention, maintenance, safety, food safety, associate and customer engagement rules.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Report all safety risks, issues, and illegal activity, including: robbery, theft, or fraud; notify management of customer or employee accidents.

Requirements

• Any retail experience
• Any bakery/cake decorating experience
• Ability to handle stressful situations
• Knowledge of basic math
• Effective communication skills

Desired

• Second language: speaking, reading and/or writing

Skills

• Respect
• Honesty
• Integrity
• Diversity
• Inclusion
• Safety

Benefits

Not specified

Pay

Not specified

Schedule

Not specified