BAKERY/CAKE DECORATOR

Responsibilities

• Establish and maintain a safe and clean environment that encourages customers to return.
• Aid the department manager in achieving sales and profit goals and monitor all established quality assurance standards.
• Display the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Handle retail experience and bakery/cake decorating experience.
• Manage stress and effectively communicate with customers.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Offer product samples to help customers discover new items or products they inquire about; prepare bakery items, including wedding cakes, per customer requests using proper bakery equipment.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Check product quality to ensure freshness; review sell by dates and take appropriate action; use all equipment in bakery such as the refrigerators, freezers, and ovens according to company guidelines.
• Decorate cakes, pastries, cupcakes, cookies and other bakery items.
• Label, stock, sign, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and be able to locate products when requested by customer; stay current with present, future, seasonal and special ads.
• Maintain an awareness of inventory/stocking conditions note any discrepancies in inventory.
• Adhere to all local, state and federal health and civil code regulations.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• PRACTICE PREVENTIVE MAINTENANCE BY PROPERLY INSPECTING EQUIPMENT AND NOTIFY APPROPRIATE DEPARTMENT OR STORE MANAGER OF ANY ITEMS IN NEED OF REPAIR.
• REPORT ALL SAFETY RISK, OR ISSUES, AND ILLEGAL ACTIVITY, INCLUDING: ROBBERY, THEFT OR FRAUD; NOTIFY MANAGEMENT OF CUSTOMER OR EMPLOYEE ACCIDENTS.

Qualifications

• Minimum retail experience.
• Minimum bakery/cake decorating experience.
• Ability to handle stressful situations.
• Knowledge of basic math.
• Effective communication skills.
• Desired second language: speaking, reading and/or writing.