Bakery Bench Hand
About Festival Foods
We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests – even in our extensive associate benefits and programs.
About the Role
Are you passionate about baking and pastry with a knack for providing top-notch foodservice? Do you excel in a fast-paced environment and take pride in delivering high-quality baked goods? If so, we invite you to join our Bakery team as a Bakery Bench Hand. At Festival Foods, our bakery is a vibrant hub where creativity and freshness come together to enhance our guests' special moments and everyday indulgences. As a Bakery Bench Hand, you will play a key role in ensuring our bakery is stocked with fresh, high-quality products and delivering exceptional foodservice.
Responsibilities
- Provide exceptional guest service: greet guests, answer questions, address concerns, and help with their needs
- Follow recipes and production lists precisely to produce high-quality pastry and bakery items
- Ensure attention to dates and freshness, handle outdated items properly, and meet high-quality standards
- Maintain cleanliness in baker prep areas, ensuring all surfaces, tools, and equipment are clean and organized
- Adhere to Health Department guidelines and Festival Foods sanitation and safety practices, including proper glove use
- Oversee items on the sales floor, making decisions on what needs to be produced to ensure coverage for the evening
- Keep cooler, freezer, and dry storage areas clean and organized
- Assist guests with finding items, taking and executing special orders, and addressing any concerns or issues with products
- Maintain food safety logs and ensure all quality standards are met, including quantity expectations at 100% by designated times
- Assist all bakery associates with daily responsibilities and contribute to overall cleanliness and organization of the department
- Perform other duties as needed to support the team
- Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
Qualifications
- Ability to effectively deal with guests and all personnel
- Strong understanding of baking and pastry production
- Knowledge of foodservice operations is essential
- Follow all safety requirements and company safety policies
- Proper training and knowledge of bakery equipment and procedures, including ovens, mixers, and slicing machinery
Physical Demands
- Stand in one spot for a long period of time, bend, stoop, and kneel regularly (70% of time)
- Full range of upper body motion
- Lifting up to 60 pounds on a frequent basis (50% of time)
- Occasional exposure to extreme temperatures (20% of time)
- Frequently near moving machinery (70% of time)
- Repetitive motion of hands and wrists
Schedule
- Position may be part-time or full-time
- Work schedule generally includes mornings, afternoons, weekends, and holidays
- Flexibility to work evenings or overnight as needed
Benefits
- 15% associate discount on grocery purchases for you and your immediate household
- Weekly pay for hourly associates
- Part-time store associates: $1 premium per hour on Sundays and select holidays
- Hourly full-time store associates: time and a half on Sundays and select holidays
- Two-week advanced scheduling for greater predictability and flexibility
- Vision insurance and two dental coverage options for part-time and full-time associates
- 3 weeks of paid parental leave
- Fitness reimbursement program offering savings off fitness membership fees
- EAP (Employee Assistance Program) and LEAPCare Care Coaches providing confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues, and depression or anxiety
- 401(k) plan with annual discretionary match