BAKERY/BAKER

Responsibilities

• Establish and maintain a safe and clean environment that encourages customers to return.
• Achieve and exceed sales and profit goals for the department.
• Maintain quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Display a positive attitude and understand the store's layout.
• Stay current with store promotions and inventory conditions.
• Adhere to food safety regulations and guidelines.
• Report customer or employee accidents, safety risks, and illegal activities.

Requirements

• Minimum ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Current food handlers permit.
• Bakery experience (preferred).
• Retail experience (preferred).
• Desired second language (speaking, reading, and/or writing).

Qualifications

• Desire to promote trust and respect among associates.
• Ability to answer questions regarding products sold within the department and throughout the store.
• Knowledge of products sold within the department and ability to respond to questions and make suggestions about products.
• Ability to prepare bakery items per customer requests using proper bakery equipment.
• Ability to offer product samples to help customers discover new items or products they inquire about.
• Ability to inform customers of bakery specials.
• Ability to provide customers with fresh products that they have ordered and the correct portion size (or as close as possible to the amount ordered) to prevent shrink.
• Ability to recommend bakery items to customers to ensure they get the products they want and need.
• Ability to use all equipment in bakery such as the refrigerators, freezers, slicers, and ovens according to company guidelines.
• Ability to prepare foods according to the food temperature logs and follow cooking instructions.
• Ability to measure, prepare and mix ingredients according to recipe, using variety of kitchen utensils and equipment.
• Ability to adequately prepare, package, label and inventory ingredients in merchandise.
• Ability to check product quality to ensure freshness.
• Ability to review "sell by" dates and take appropriate action.
• Ability to properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Ability to label, stock and inventory department merchandise.
• Ability to report product ordering/shipping discrepancies to the department manager.
• Ability to maintain an awareness of inventory/stocking conditions and note any discrepancies in inventory.
• Ability to adhere to all food safety regulations and guidelines.
• Ability to ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Ability to reinforce safety programs by complying with safety procedures and identifying unsafe conditions.
• Ability to notify store management of any items in need of repair.
• Ability to report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.