BAKERY/BAKER

Responsibilities

• Establish and maintain a safe and clean environment that encourages customers to return.
• Aid the department manager in achieving sales and profit goals.
• Maintain quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to provide excellent customer service.
• Display a positive attitude and promote trust and respect among associates.
• Answer questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to customer inquiries.
• Prepare bakery items according to customer requests using proper bakery equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of bakery specials.
• Provide customers with fresh products and the correct portion size to prevent shrinkage.
• Recommend bakery items to customers to ensure they get the products they want and need.
• Use all equipment in bakery such as refrigerators, freezers, slicers, and ovens according to company guidelines.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Measure, prepare, and mix ingredients according to recipes, using variety of kitchen utensils and equipment.
• Adequately prepare, package, label, and inventory ingredients in merchandise.
• Check product quality to ensure freshness and review "sell by" dates.
• Properly use kitchen equipment, stove, computerized scale, fryer, steamer, robot coupe etc.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Display fresh products and ensure proper temperatures in cases and coolers are maintained.
• Review and maintain temperature logs.
• Maintain an awareness of inventory/stocking conditions and note any discrepancies.
• Adhere to all food safety regulations and guidelines.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks, or issues, and illegal activity, including: robbery, theft or fraud.

Qualifications

• Minimum ability to handle stressful situations.
• Effective communication skills.
• Knowledge of basic math.
• Current food handlers permit.
• Bakery experience preferred.
• Retail experience preferred.
• Desired second language (speaking, reading and/or writing).