BAKERY/ASST DEPT LEADER

About the Role

Create an outstanding customer experience through exceptional service. Establish and maintain a safe, clean environment that encourages our customers to return. Achieve sales and profit goals established for the department and control all established quality assurance standards. Monitor all functions, duties, and activities related to the Bakery department. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Promote trust and respect among associates with a positive attitude
• Communicate company, department, and job-specific information to associates
• Establish department performance goals and empower associates to meet or exceed targets through teamwork
• Develop adequate scheduling to manage customer volume
• Train and develop associates on job performance and participate in the performance appraisal process
• Create an environment that enables customers to feel welcome, important, and appreciated by answering questions, making suggestions, and locating products
• Review/inspect products for quality and freshness and take appropriate action
• Develop and implement a department business plan to achieve desired results
• Create and execute sales promotions in partnership with store management
• Inform and educate department associates about current, upcoming, and special in-store promotions
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Implement the period promotional plan for the department
• Assist management in preparing the store/department budget, expense control, profit and loss reviews, and take appropriate action on financial reports
• Schedule daily, weekly, and monthly price changes by updating shelf tags and promotional signs
• Plan and organize the inventory process, maintain awareness of inventory/stocking conditions, note discrepancies, and train department associates on inventory/stocking and Computer Assisted Ordering (CAO)
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance, and reporting issues
• Report all safety risks, illegal activity, robbery, theft, or fraud
• Adhere to all local, state, federal laws, and company guidelines
• Manage conflict reasonably and cooperatively
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek assistance when necessary to resolve issues
• Provide support and assistance to minors, individuals with special needs, and older adults

Qualifications

MINIMUM:

• Excellent oral/written communication skills
• Knowledge of basic math (counting, addition, subtraction)
• Ability to handle stressful situations
• Current food handlers permit once employed

DESIRED:

• High School Diploma or GED
• Any management experience
• Any bakery/retail experience
• Second language (speaking, reading, and/or writing)