Bakery Associate Team Leader (Assistant Department Manager)

About the Role

Assists the Team Leader in all aspects of daily operations including profitability, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads and develops Team Members while ensuring a positive company image through courteous, friendly, and efficient service to customers and Team Members. Performs duties in accordance with team and store Standard Operating Procedures and supports Whole Foods Market core values and goals.

Responsibilities

• Develops and maintains creative store layout and product merchandising.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Assists Team Leader in analysis of sales, reports, and labor.
• Demonstrates advanced product knowledge and maintains awareness of new products.
• Maintains good vendor relationships, develops new vendor relations, and ensures proper paperwork submission for vendor processing.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person and departmental person in charge in absence of Team Leader.
• Sets and achieves the highest standards of retail execution.
• Fosters a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs; directs Team Members to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members to sustain a high-performance team and minimize turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models Whole Foods Market vision and goals.

Requirements

• 18+ months of retail Team Member experience and 6+ months of supervisory experience.

Skills

• High energy, enthusiastic, with an affinity for Whole Foods Market products, core values, and company philosophy.
• Growth mindset toward greater responsibility and ownership.
• Desire to coach and mentor others for growth.
• Excellent interpersonal, motivational, team-building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Thorough product knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.

Physical Requirements

• Must be able to lift 50 pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing, and pulling.
• Work requires bending, twisting, squatting, and reaching.
• Exposure to FDA-approved cleaning chemicals.
• Exposure to temperatures: <32°F (freezing), 32-40°F (refrigerators), >90°F.
• Ability to work in wet and dry conditions.
• Ability to work a flexible schedule including nights, weekends, and holidays as needed.
• Ability to use tools and equipment, including knives, box cutters, electric pallet jacks, and other heavy machinery.
• May require use of ladders.

Pay

The wage range for this position is $19.05–$33.20 hourly.

Benefits

Whole Foods Market offers "Whole Benefits," including:

• Store discount
• Paid time off
• Financial wellness programs
• Health and wellness support programs
• Access to other Team Member perks

Eligibility for Whole Benefits is determined by the terms of the applicable plan at the date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).