Bakery Associate Team Leader (Assistant Department Manager)

About the role

This role assists the Team Leader in various operational tasks and leads and develops Team Members. Key responsibilities include developing store layouts, managing sales and labor targets, resolving team issues, and fostering a positive work environment.

Responsibilities

• Develops and maintains creative store layout and product merchandising.
• Works with Team Leader to achieve sales, purchasing, and labor targets.
• Assists Team Leader in analyzing sales, reports, and labor.
• Demonstrates advanced product knowledge and develops/maintains awareness of new products.
• Maintains good vendor relationships, develops new vendor relations, and ensures all paperwork is properly submitted for vendor processing.
• Works with Team Leader to resolve team concerns or issues.
• Functions as point person and departmental person in charge in absence of Team Leader.
• Sets and achieves the highest standards of retail execution.
• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
• Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions.
• Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover.
• Provides timely, thorough, and thoughtful performance evaluations.
• Consistently communicates and models Whole Foods Market vision and goals.

Requirements

• High energy, enthusiasm, and affinity for Whole Foods Market products, core values, and company philosophy.
• Growth mindset towards greater responsibility and ownership.
• Desire to coach and mentor others for growth.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Thorough product knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.
• 18+ months retail Team Member experience and 6+ months of supervisory experience.

Job Skills

• High energy, enthusiasm, and affinity for Whole Foods Market products, core values, and company philosophy.
• Growth mindset towards greater responsibility and ownership.
• Desire to coach and mentor others for growth.
• Excellent interpersonal, motivational, team building, and customer relationship skills.
• Capable of teaching others in a positive and constructive manner.
• Thorough product knowledge.
• Advanced knowledge of regulatory and safety policies and procedures.
• Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
• Proficiency with email, Microsoft Office, and operations-related applications.

Benefits

Whole Foods Market offers "Whole Benefits" which includes a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal).