Baker

About the role

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

Responsibilities

• Deliver outstanding customer service by greeting every customer with a smile and assisting them with their needs throughout the store
• Check orders for the day and set up a timeline and production schedule, prioritizing special and future orders as needed
• Prepare, make up, bake, and fry all department products, proofing items as necessary and pulling product from the freezer or cooler
• Review product for freshness and pull by stale date; anticipate product needs not only for the current day but for subsequent days
• Inspect incoming products for quality and quantity, including identifying mispicks
• Invoice and put away product as instructed by the Department Manager
• Check signage for correct labels on ad items and review the department for potential safety issues
• Understand the use and maintenance needs of bakery equipment and follow up on potential issues
• Operate as a lead with bakery clerks, providing guidance and direction
• Review current product on the shelf, re-merchandise as needed, and remove or recycle outdated products
• Order supplies and merchandise items for the department as directed by the Bakery Manager
• Write the department schedule and ensure coverage in the Bakery Manager's absence
• Practice proper sanitation procedures and keep the work area clean, neat, and safe at all times
• Answer the phone promptly and provide friendly, helpful service to customers who call, including taking product orders
• Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
• Pitch in with other tasks or special projects as they come up

Requirements

High school diploma or equivalent experience; department training is helpful. Over six months up to one year of similar or related experience preferred.

Physical Requirements: Frequently stand and walk throughout a shift in sales, food service, or delivery areas; ability to safely use sharp knives and blades for food preparation; exposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipment; ability to operate a delivery vehicle in accordance with applicable DOT standards; perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties.

Skills

• Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer and team experience
• Solve practical problems and make sound decisions with a variety of variables and limited standardization
• Apply math skills including fractions, decimals, and percentages in day-to-day tasks
• Lead and guide bakery clerks, providing direction and maintaining department standards
• Communicate clearly with customers and co-workers and contribute positively to the team
• Handle confidential information including sales with discretion

Schedule

Daytime Shifts